The Role of Contracts and Informal Relations in the Governance of IT Outsourcing Processes.

Giovanni Vaia Aurelio Tommasetti

Published in: Global Sourcing Workshop (2010)

Keyphrases

information technology
information systems
semantic relations
inter organizational
public sector
business process
e government
spatial relations
cognitive process
principal agent
service providers
background knowledge
data sets
risk management
case study
decision making
stochastic processes
process management