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The Impact of Recommendation System on User Satisfaction: A Moderated Mediation Approach.
Xinyue He
Qi Liu
Sunho Jung
Published in:
J. Theor. Appl. Electron. Commer. Res. (2024)
Keyphrases
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user satisfaction
information systems
service quality
perceived quality
customer satisfaction
objective measures
recommender systems
recommendation systems
perceived usefulness
quality attributes
collaborative filtering
information quality
structural equation modeling
user engagement
kolmogorov smirnov