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The IBM telecommunications service delivery platform.
Sriram Ramanathan
Michael Alexander
Gordon Kerr
Published in:
IBM Syst. J. (2008)
Keyphrases
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service delivery
service management
e government
end to end
life cycle
public services
service provision
web services
e learning
public sector
online services
mobile technologies
government services
government agencies
public administration
information systems
public organizations