An Ontological Approach for Eliciting and Understanding Needs in e-Services.

Ziv Baida Jaap Gordijn Hanne Sæle Hans Akkermans Andrei Z. Morch

Published in: CAiSE (2005)

Keyphrases

web services
service providers
service discovery
service oriented
knowledge base
requirements analysis
information society
ubiquitous computing
knowledge representation
databases
health care
context aware
knowledge management
multi attribute
location information
service delivery
end users