Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data.
Taekyung KimHwirim JoYerin YheeChulmo KooPublished in: Electron. Mark. (2022)
Keyphrases
- sentiment analysis
- streaming data
- artificial intelligence
- user generated
- data streams
- opinion mining
- natural language processing
- sliding window
- sentiment classification
- concept drift
- text classification
- text mining
- sentence level
- data distribution
- multi aspect
- expert systems
- sentiment lexicon
- product reviews
- social media
- anomaly detection
- product features
- online reviews
- knowledge representation
- information extraction
- public opinion
- data structure
- database systems
- databases
- multi dimensional