Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms.
Vinayak DeshpandePradeep K. PendemPublished in: Manuf. Serv. Oper. Manag. (2023)
Keyphrases
- purchasing behavior
- consumer behavior
- electronic commerce
- customer preferences
- collaborative filtering
- customer service
- personalized recommendation
- online shopping
- user preferences
- marketing strategies
- customer behavior
- supply chain management
- supply chain
- potential customers
- data mining
- business transactions
- customer base
- customer loyalty
- recommender systems
- information systems