e-Business Maturity and Information Technology.
Elisabete MoraisJosé Adriano PiresRamiro Moreira GonçalvesPublished in: WEBIST (2009)
Keyphrases
- information technology
- small businesses
- business strategy
- business environment
- information systems
- service quality
- cost effective
- researchers and practitioners
- process management
- business process
- united states
- customer service
- business models
- business processes
- strategic management
- neural network
- resource based view
- end user computing
- change management
- south africa
- electronic commerce
- knowledge management
- knowledge base
- genetic algorithm