Sentiment Analysis for Hotel Reviews: A Systematic Literature Review.
Asma AmeurSana HamdiSadok Ben YahiaPublished in: ACM Comput. Surv. (2024)
Keyphrases
- literature review
- sentiment analysis
- online reviews
- product reviews
- product features
- opinion mining
- sentiment classification
- case study
- customer reviews
- text classification
- current issues
- sentence level
- multi aspect
- text mining
- natural language processing
- user generated
- sentiment lexicon
- machine learning
- public opinion
- feature selection
- databases
- text categorization
- artificial intelligence
- opinion words
- social media content