Towards Policy-Supported Adaptable Service Systems.

Paramai Supadulchai Finn Arve Aagesen Patcharee Thongtra

Published in: EUNICE (2007)

Keyphrases

service systems
service level
asymptotically optimal
service oriented
enterprise systems
web technologies
call center
arrival rate
optimal policy
queueing model
service rates
heavy traffic
infinite horizon
queue length
web services
random walk
state space
special case