Determining the final priority ratings of customer requirements in product planning by MDBM and BSC.

Yanlai Li Kwai-Sang Chin Xinggang Luo

Published in: Expert Syst. Appl. (2012)

Keyphrases

customer requirements
product design
service quality
collaborative filtering
user preferences
life cycle
neural network
artificial intelligence
case study
database systems
control system
production planning
goal oriented
product development