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Determining the final priority ratings of customer requirements in product planning by MDBM and BSC.
Yanlai Li
Kwai-Sang Chin
Xinggang Luo
Published in:
Expert Syst. Appl. (2012)
Keyphrases
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customer requirements
product design
service quality
collaborative filtering
user preferences
life cycle
neural network
artificial intelligence
case study
database systems
control system
production planning
goal oriented
product development