Business-Driven Support for Infrastructure as a Service Capacity Management Through System Dynamics Simulations.
Germano FennerAlberto Sampaio LimaJosé Neuman de SouzaJosé Antão Beltrão MouraTarcio R. BezerraPublished in: IEEE Trans. Netw. Serv. Manag. (2021)
Keyphrases
- service management
- mission critical
- service delivery
- workflow management
- service provision
- enterprise systems
- virtual enterprise
- knowledge management
- service oriented
- enterprise wide
- public services
- customer support
- configuration management
- seamless integration
- executive information systems
- management system
- e government
- information systems
- service provisioning
- network management
- business processes
- computing environments
- data center
- smarter planet
- decision support
- information management
- software as a service
- shared information
- business management
- decision making
- information technology infrastructure
- community driven
- data mining
- virtual organization
- web services
- end users
- directory service
- service providers
- content management
- mobile services
- cloud services
- technical infrastructure
- crisis management