Is BPM truly a critical success factor for ERP adoption? An examination within the public sector.
Renata GabryelczykPublished in: KES (2020)
Keyphrases
- public sector
- e government
- electronic government
- digital government
- information sharing
- government services
- public administration
- information and communication technologies
- information systems
- current practices
- inter organizational
- environmental factors
- knowledge management
- service delivery
- business processes
- enterprise resource planning
- databases
- business process management
- business process change
- government agencies
- developing countries
- information technology
- case study
- decision making
- future directions
- decision support system
- low cost
- cost efficient