Exploring the intersection of business process improvement and BPM capability development: A research agenda.
Martin LehnertAlexander LinhartMaximilian RoeglingerPublished in: Bus. Process. Manag. J. (2017)
Keyphrases
- process improvement
- business process
- business process management
- business processes
- software process
- knowledge management
- business process modeling
- decision making
- software engineering
- root cause
- quality assurance
- data mining
- web services
- service oriented
- development process
- business applications
- real world
- cost estimation
- case study
- software process improvement
- business rules
- process model
- information technology