Finding Balanced Scorecards for Business Driven IT Service Portfolio Management: A Literature Review.
Andreas GyöryAnne ClevenFalk UebernickelWalter BrennerPublished in: Int. J. IT Bus. Alignment Gov. (2012)
Keyphrases
- mobile services
- literature review
- portfolio management
- current issues
- financial data
- business intelligence
- case study
- decision making
- portfolio selection
- business models
- information systems
- portfolio optimization
- real world
- business processes
- data mining
- management system
- financial time series
- transaction costs
- service quality
- electronic commerce
- key performance indicators
- sharpe ratio