Impact of E-Services Quality on E-Loyalty in Paltel E-Satisfaction as a Mediating Variable.
Maan Ali AlkhateebPublished in: Int. J. Web Portals (2020)
Keyphrases
- service quality
- customer satisfaction
- service providers
- user satisfaction
- information quality
- electronic commerce
- online shopping
- competitive advantage
- quality of service
- high quality
- web services
- quality assessment
- service oriented
- mobile applications
- computing environments
- data quality
- knowledge management
- case study
- information systems
- potential customers
- relationship management
- customer loyalty