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Transitional approach to evaluate customer satisfaction for e-Books.

Motoi Iwashita
Published in: SNPD (2017)
Keyphrases
  • customer satisfaction
  • service quality
  • online shopping
  • customer service
  • internet banking
  • customer reviews
  • product design
  • user satisfaction
  • marketing strategies
  • core competence
  • databases
  • high tech
  • customer data