A case study on business process recovery using an e-government system.
Ricardo Pérez-CastilloIgnacio García Rodríguez de GuzmánMario PiattiniÁngeles Saavedra PlacesPublished in: Softw. Pract. Exp. (2012)
Keyphrases
- e government
- business process
- business processes
- case study
- public sector
- electronic government
- inter organizational
- developing countries
- digital government
- government services
- process model
- ws bpel
- service delivery
- business rules
- service oriented architecture
- government agencies
- business process models
- government organizations
- business process management
- web services
- information sharing
- public services
- knowledge management
- technical solutions
- secure information sharing
- business process modeling
- public administration
- process improvement
- database systems
- process execution
- public organizations
- supply chain