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An Uncertain Decision Making Process Considering Customers and Services in Evaluating Banks: A Case Study.
Fatemeh Akbari
Hamed Fazlollahtabar
Iraj Mahdavi
Published in:
Int. J. Strateg. Decis. Sci. (2013)
Keyphrases
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decision making
decision process
service providers
service systems
data mining
cost efficient
decision support system
decision support
process model
case study
end users
fuzzy logic
test bed
information services
customer service
financial services