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Influence of Firm's Recovery Endeavors upon Privacy Breach on Online Customer Behavior.
Ben C. F. Choi
Sung S. Kim
Zhenhui Jack Jiang
Published in:
J. Manag. Inf. Syst. (2016)
Keyphrases
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customer behavior
private information
differential privacy
personal data
customer base
customer service
privacy issues
sensitive data
transactional data
historical data
privacy preserving
personal information
customer data
sensitive information
behavior patterns
web logs
privacy concerns
response time