Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin-Whitt Heavy-Traffic Regime.
Johan S. H. van LeeuwaardenBritt W. J. MathijsenBert ZwartPublished in: SIAM Rev. (2019)
Keyphrases
- heavy traffic
- queueing systems
- heavy traffic limit
- asymptotically optimal
- customer classes
- single server
- arrival rate
- multiclass queueing networks
- queueing networks
- call center
- queueing model
- arrival process
- steady state
- queue length
- service times
- brownian motion
- holding cost
- traffic intensity
- service rates
- long run
- state dependent
- single server queue
- fluid model
- special case
- service systems
- control problems
- parallel machines