Balancing factors affecting Virtual Reference Services: Identified from academic Librarians' perspective.
Sukjin YouJoel DesArmoXiangming MuAlexandra DimitroffPublished in: JCDL (2014)
Keyphrases
- factors affecting
- factors influencing
- key factors
- perceived usefulness
- information literacy
- web services
- service oriented
- service providers
- end users
- mobile applications
- virtual environment
- context aware
- augmented reality
- virtual world
- viewpoint
- smart objects
- service delivery
- service discovery
- user centric
- online databases
- ubiquitous computing
- digital collections
- information services