The business of conversations: Market social media surveillance and visibility.
Daniel TrottierPublished in: First Monday (2013)
Keyphrases
- social media
- electronic markets
- big data
- consumer products
- business opportunities
- small businesses
- business environment
- financial data
- crisis management
- decision making
- customer retention
- business transactions
- data mining
- surveillance system
- social networks
- small and medium sized
- business intelligence
- information systems
- business models
- electronic commerce
- manufacturing companies
- business process
- business processes
- user generated content
- competitive environment
- social media data
- technological innovation
- online marketing
- electronic marketplaces
- emergency management
- multi camera
- software vendors
- strategic decisions
- social responsibility
- customer base
- content analysis
- business rules
- supply chain management
- social networking sites