Heavy Traffic Analysis of a Markov-Modulated Queue with Finite Capacity and General Service Times.
Charles KnesslCharles TierPublished in: SIAM J. Appl. Math. (1998)
Keyphrases
- queueing model
- finite capacity
- markov modulated
- arrival process
- service times
- arrival rate
- poisson process
- traffic analysis
- steady state
- queue length
- single server
- queueing systems
- stationary distribution
- queueing networks
- call center
- special case
- heavy traffic
- state dependent
- markov chain
- asymptotically optimal
- independent and identically distributed
- network traffic
- random variables
- random walk