Business-oriented management of Web services.
Fabio CasatiEric Y. ShanUmeshwar DayalMing-Chien ShanPublished in: Commun. ACM (2003)
Keyphrases
- web services
- business processes
- service delivery
- business process
- information systems
- enterprise systems
- business process management
- workflow management
- xml technology
- business requirements
- knowledge management
- decision making
- service management
- business management
- management system
- business applications
- management information systems
- service oriented
- cross organizational
- inter organizational
- information technology infrastructure
- workflow management systems
- web technologies
- competitive intelligence
- web service composition
- web service compositions
- business rules
- service providers
- content management
- electronic commerce
- venture capital
- information management
- business models
- customer retention
- rfid technology
- software as a service
- business managers
- strategic management
- business world
- business activities
- human resource management
- data management
- web applications
- business users
- description language
- information technology
- mission critical
- virtual enterprise
- systems development
- key performance indicators
- seamless integration
- loose coupling
- supply chain
- decision support
- enterprise wide
- business intelligence
- enterprise architecture
- quality of service
- data mining
- virtual organization
- semantic web services