Professional Services Organizations and the Role of Consulting in the New Economy.
Amir M. SharifPublished in: Inf. Syst. Manag. (2002)
Keyphrases
- service management
- service delivery
- service providers
- service oriented
- public services
- web services
- exchange information
- virtual organization
- business opportunities
- mission critical
- mobile services
- information systems
- business applications
- information technology
- end users
- governmental organizations
- business partners
- virtual enterprise
- online services
- cross organizational
- business organizations
- ubiquitous computing
- context aware
- information services
- service composition
- knowledge management
- customer service
- computing environments
- decision making
- financial services
- information resources
- semi structured interviews
- social networks
- service quality
- business goals