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Algorithmic Duality and its Effects on User Satisfaction.
Lemai Nguyen
Dilal Saundage
Bingqing Xiong
Leanne Ngo
Rajeev Sharma
Published in:
PACIS (2024)
Keyphrases
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user satisfaction
information systems
service quality
customer satisfaction
structural equation modeling
perceived quality
linear programming
technology acceptance
objective measures
user engagement
user perceptions
databases
perceived usefulness
kolmogorov smirnov