Consumer Engagement in Business Process Innovation-ICT Companies Cases from Poland and UK.
Ewa ZiembaMonika EisenbardtRoisin MullinsSandra DettmerPublished in: J. Comput. Inf. Syst. (2022)
Keyphrases
- business process
- competitive market
- business processes
- case study
- business applications
- business process modeling
- process model
- business rules
- ws bpel
- business process management
- competitive advantage
- process mining
- workflow technology
- workflow model
- process improvement
- process management
- inter organizational
- information and communication technologies
- virtual organization
- business decisions
- service oriented architecture
- business process models
- market share
- knowledge management