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Service level improvement due to worker cross training with stochastic worker absence.
Klaus Altendorfer
Andreas Schober
Johannes Karder
Andreas Beham
Published in:
Int. J. Prod. Res. (2021)
Keyphrases
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service level
assembly line
supply chain
lead time
service systems
training set
call center
inventory models
markov chain
stochastic optimization
service requirements