Explaining Different Patterns of Business Benefits from Two ERP Systems.

Lorraine Staehr Graeme G. Shanks Peter B. Seddon

Published in: ACIS (2003)

Keyphrases

web services
erp systems
enterprise resource planning
business processes
business process
competitive advantage
information systems
case study
databases
data mining
machine learning
electronic commerce
customer relationship management
maturity model
data mining techniques