Transformational Government Citizens' Services Adoption: A Conceptual Framework.
Teta StamatiThanos PapadopoulosDrakoulis MartakosPublished in: EGOV (2011)
Keyphrases
- conceptual framework
- government services
- e government
- public services
- service delivery
- government websites
- electronic government
- digital government
- governmental organizations
- government agencies
- public sector
- government information
- sharing platform
- public administration
- success factors
- business models
- theoretical framework
- government organizations
- online services
- information technology
- agent negotiation
- internet access
- public organizations
- service oriented
- information management
- information sharing
- context aware
- national level
- mobile devices
- virtual organization
- mobile technologies
- technological innovation
- service providers
- knowledge management
- federal agencies
- information systems
- database