Extending support services to anticipate growing user needs.
Michael ThompsonPublished in: SIGUCCS (1994)
Keyphrases
- end users
- personal preferences
- user interface
- web services
- personalized services
- location information
- personalized information
- relevance feedback
- service management
- service oriented
- context aware
- mobile terminals
- user interaction
- user requirements
- user centric
- workflow management
- user centered
- content management
- service providers
- semantic web technologies
- ubiquitous computing
- user profiles
- user groups
- web environment
- computing environments
- user experience
- directory service
- user requests
- physical location
- collaborative filtering