A linear goal programming approach to determining the relative importance weights of customer requirements in quality function deployment.
Ying-Ming WangKwai-Sang ChinPublished in: Inf. Sci. (2011)
Keyphrases
- relative importance
- goal programming
- quality function deployment
- customer requirements
- analytic hierarchy process
- mathematical programming
- marine power plant
- multi criteria
- product design
- design process
- multiple objectives
- decision making
- neural network
- data envelopment analysis
- evaluation model
- service quality
- calculation method
- service providers
- trade off