Email overload at work: an analysis of factors associated with email strain.

Laura A. Dabbish Robert E. Kraut

Published in: CSCW (2006)

Keyphrases

email
spam filtering
email messages
email communication
enron email
communication medium
electronic mail
instant messaging
statistical analysis
quantitative analysis
search engine
anti spam
email classification
information systems
text mining
empirical data
communication tools
data mining
data sets
database