Co-Creating Value from IT in a Contracted Public Sector Service Environment: Perspectives on COBIT and Val IT.
Carla WilkinJohn CampbellStephen MooreWim Van GrembergenPublished in: J. Inf. Syst. (2013)
Keyphrases
- public sector
- e government
- service delivery
- information sharing
- information and communication technologies
- public services
- service providers
- digital government
- computing environments
- real time
- government services
- electronic government
- current practices
- service oriented
- environmental factors
- public administration
- public safety
- private sector
- public organizations
- social capital
- inter organizational
- environmental conditions
- business process
- recent advances
- knowledge management
- mobile devices