Business-Driven QoS Management of B2C Web Servers.
Grazyna SuchackaLeszek BorzemskiPublished in: ETM (2010)
Keyphrases
- web server
- website
- admission control
- electronic commerce
- information systems
- quality of service
- knowledge management
- decision making
- database server
- business management
- web pages
- customer relationship management
- web users
- web usage mining
- business processes
- dynamic content
- service management
- data mining
- business managers
- management system
- web browser
- business process
- business intelligence
- web search engines
- service delivery
- end users
- business applications
- web logs
- web services
- ip networks
- log files
- resource management
- network management
- mobile agents
- user sessions
- data management
- web content