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Emotional Bonds with Technology: The Impact of Customer Readiness on Upgrade Intention, Brand Loyalty, and Affective Commitment through Mediation Impact of Customer Value.

Atieh PoushnehArturo Z. Vasquez-Parraga
Published in: J. Theor. Appl. Electron. Commer. Res. (2019)
Keyphrases
  • customer relationship management
  • human computer interaction
  • negative impact