Turning ERP systems into holistic knowledge management platforms.
Jessica RubartPublished in: SIGWEB Newsl. (2012)
Keyphrases
- knowledge management
- erp systems
- enterprise resource planning
- competitive advantage
- information systems
- case study
- business intelligence
- software engineering
- maturity model
- knowledge engineering
- e government
- information technology
- decision making
- software development
- business processes
- text mining
- e learning
- customer relationship management
- artificial intelligence
- real world
- databases