Integration of Business Processes with Autonomous Information Systems: A Case Study in Government Services.
João Eduardo FerreiraOsvaldo Kotaro TakaiCalton PuPublished in: CEC (2005)
Keyphrases
- business processes
- government services
- business process management
- enterprise wide
- e government
- information systems
- business process
- enterprise resource planning
- business process models
- cross border
- process management
- business process reengineering
- digital government
- web services
- business rules
- public sector
- inter organizational
- information technology
- business environment
- public administration
- business users
- service delivery
- workflow management systems
- competitive advantage
- government agencies
- business objectives
- workflow systems
- case study
- process model
- website
- business analysts
- workflow processes
- real world
- business process modeling
- business partners
- enterprise architecture
- knowledge management
- developing countries
- service oriented architecture
- service oriented
- information management