Let's Go to the Mall: Investigating the Role of User Experience in Customers' Intention to Use Social Robots in a Shopping Mall.
David GolchinfarDaryoush Daniel VaziriGunnar StevensDirk SchreiberPublished in: Conference on Designing Interactive Systems (2022)
Keyphrases
- shopping mall
- user experience
- social bookmarking
- shopping malls
- user perceptions
- user intention
- user interface
- user interaction
- user behavior
- social media
- mobile robot
- user studies
- social networks
- end users
- social interaction
- mobile applications
- social networking
- mobile services
- service providers
- online advertising
- interface design
- customer relationship management
- autonomous robots
- web search