The information needs and information-seeking behaviour of the users of the European Parliamentary Documentation Centre: A customer knowledge study.
Rita MarcellaGraeme BaxterSylvie DaviesDick ToornstraPublished in: J. Documentation (2007)
Keyphrases
- information seeking
- interactive information retrieval
- information resources
- search tasks
- information access
- information retrieval
- collaborative information seeking
- contextual factors
- information search process
- information seeking tasks
- user actions
- information overload
- sensemaking
- case study
- web search
- query suggestion
- user experience
- information retrieval systems
- e learning
- artificial intelligence
- finding relevant information
- customer knowledge
- contextual information
- database
- web content