A survey revealing path towards service life cycle management in COBIT 5.
Umara NoorAnila GhazanfarPublished in: ICDIM (2016)
Keyphrases
- life cycle
- service delivery
- service management
- product life cycle
- concurrent engineering
- management system
- semantic web services
- business models
- requirements engineering
- information systems
- software product
- design process
- impact analysis
- product development
- service platform
- mass production
- software development process
- requirements engineering process
- shortest path
- web services
- customer service
- metamodel
- service providers
- decision making
- seamless integration
- product design
- reference architecture
- decision support
- development life cycle