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Identifying key knowledge area in the professional services industry: a case study.
Gabriel Cepeda Carrion
Jose Luis Galan González
Antonio Leal
Published in:
J. Knowl. Manag. (2004)
Keyphrases
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domain knowledge
case study
knowledge base
web services
strategic advantage
internet usage
financial services
service providers
knowledge management
knowledge representation
prior knowledge
context aware
learning systems
service oriented
information services
key technologies
competitive advantage