Towards an Evaluation Model for the Quality of Local Government Online Services: Preliminary Results.
Filipe SáJoaquim GonçalvesÁlvaro RochaManuel Pérez CotaPublished in: WorldCIST (1) (2016)
Keyphrases
- evaluation model
- quality evaluation
- online services
- evaluation method
- artificial immune network
- fuzzy theory
- internet access
- e learning
- analytic hierarchy process
- service delivery
- internet users
- rapid growth
- bp neural network
- e government
- case study
- neural network
- communication systems
- particle swarm optimization
- database systems
- fuzzy analytic hierarchy process