E-government: A Special Case of ICT-enabled Business Process Change.
Hans Jochen SchollPublished in: HICSS (2003)
Keyphrases
- business process change
- special case
- e government
- public sector
- information communication technology
- information and communication technologies
- developing countries
- public administration
- digital divide
- electronic government
- business processes
- current practices
- public organizations
- digital government
- knowledge management
- information communication technologies
- inter organizational
- government services
- government agencies
- service delivery
- cost effective
- government organizations
- case study
- information sharing
- website
- human resources
- mobile technologies
- private sector
- public policy
- information technology
- data analysis