Deconstructing Online Hospitality Review Systems: User Quality Experience Toward Design Features.
Quan XiaoShun LiXing ZhangFuguo ZhangQi YueShanshan WanPublished in: J. Organ. End User Comput. (2022)
Keyphrases
- user experience
- design criteria
- user interface
- knowledge based systems
- embedded systems
- building blocks
- abstraction levels
- high quality
- feature space
- design issues
- low level
- user interaction
- real time
- online learning
- relevance feedback
- management system
- end users
- expert systems
- case study
- design process
- distance learning
- user satisfaction
- quality measures
- support systems
- user centered
- information retrieval