Development of a new improved model of ISO 20000 standard based on recommendations from ISO 27001 standard.
Anel TanovicSerna MarjanovicPublished in: MIPRO (2019)
Keyphrases
- probabilistic model
- case study
- experimental data
- high level
- computational model
- real time
- search engine
- sensitivity analysis
- management system
- input data
- theoretical framework
- formal model
- neural network model
- statistical model
- design process
- parameter estimation
- multi agent systems
- similarity measure
- information systems
- artificial intelligence
- data sets