Solutioning of Highly-Valued IT Service Contracts.
Shubhi AsthanaAly MegahedAhmed NazeemValeria BeckerTaiga NakamuraSandeep GopisettyPublished in: SCC (2018)
Keyphrases
- multimedia
- service providers
- web services
- digital libraries
- supply chain
- service quality
- processor sharing
- service composition
- customer service
- petri net
- management system
- end users
- case study
- information retrieval
- service systems
- service requirements
- distributed systems
- heavy traffic
- customer satisfaction
- information services
- database
- learning algorithm
- data sets