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: Customer Service at SWU's Occupational Health Clinic.
Tom Cuyler
Laurie Schatzberg
Published in:
J. Inf. Syst. Educ. (2003)
Keyphrases
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customer service
primary care
health care
information technology
customer satisfaction
inventory control
customer behavior
call center
business strategy
governmental organizations
databases
data mining
bayesian networks
multi agent systems