Process-Based Knowledge Management and Modelling in E-government - An Inevitable Combination.
Silke PalkovitsRobert WoitschDimitris KaragiannisPublished in: KMGov (2003)
Keyphrases
- e government
- knowledge management
- public sector
- electronic government
- developing countries
- process improvement
- digital government
- government organizations
- government agencies
- business process change
- public administration
- information technology
- knowledge sharing
- service delivery
- cost effective
- knowledge society
- policy making
- decision making
- public policy
- technical solutions
- information systems