Group interaction and evolution of customer reviews based on opinion dynamics towards product redesign.
Fan ZouYupeng LiJiahuan HuangPublished in: Electron. Commer. Res. (2022)
Keyphrases
- customer reviews
- group interaction
- opinion mining
- online product reviews
- product features
- customer satisfaction
- collaborative learning
- positive or negative
- sentiment analysis
- user generated content
- learning activities
- product reviews
- automatically extracting
- group members
- multimedia
- information retrieval
- discussion forums